Deposit8 articlesHow to make a deposit?General questions about depositsI made a deposit in the wrong network, what should I do?Show all
Withdrawal5 articlesGeneral questions about withdrawalsMy withdrawal request hasn't been processed yet.Why is my withdrawal rejected?Show all
Bonuses23 articlesWhat are Comp Points and how can I use them?Why can not I bet more than X / why can not I play X games?How can I claim the welcome package?Show all
Crypto7 articlesCan I play with Crypto?The Basics about CryptocurrencyWhich games can I play with cryptocurrencies?Show all
Account12 articlesHow do I create my PrimeWin account? Can I have more than one account?Forgot a passwordShow all
The Casino5 articlesAre the games available for all currencies?Are the games fair?Can I play the casino games without spending any money?Show all
Games5 articlesGeneral questions about gamesWhat should I do if a game freezes/closes etc.?What does "Exceeded bet limit" mean?Show all
Security9 articlesDo I have to upload documents and why?Is all my data safe with PrimeWin?How can I ensure that my account is fully protected?Show all
Responsible Gaming4 articlesCan I set up gambling limits for my account?What is the difference between cooling off and self-exclusion?Can I permanently close my PrimeWin account?Show all
Affiliates FAQs14 articlesWhat is your affiliates?How much does it cost to become an affiliate?Can I join even if I don’t have a website?Show all