Help CenterWhen can I contact the support team?
Our support team is available 24/7. You can get immediate answers from the chatbot to solve the most frequent issues. You can also contact an operator through the live chat or send an email to support@primewin.com
Despite the method you choose, we will do our best to assist you quickly and professionally at all times.
Is PrimeWin a licensed casino?
PrimeWin has legal permission to conduct online gambling based on an international license. We understand that ensuring a fair game is one of the most important conditions for the casino operation. Therefore, we offer you only games from reliable and long-proven certified manufacturers.
I have a marketing proposal and I’d like to discuss partnership possibilities with you.
Please send your offer to support@primewin.com — we’ll be glad to review it and get back to you as soon as we can!
Do you have an app?
At the moment, no. However, an app for iOS and Android is currently in development.