Help CenterI got a bonus, but I can’t use or activate it. What should I do?
There are various reasons why you can’t use a certain bonus. Most often, it is determined by the terms and conditions of a particular bonus, which you can find on the dedicated bonus page. Also, if you’re claiming a deposit bonus, it might be that you’re using the wrong activation field or forgot to enter the promo code.
Why free spins for the reaching a new level in Hunter's Path are not credited? I only received 1st pack of free spins
Free spins for the 1st deposit bonus are issued in portions of X spins a day. So, within few days, you will receive a total pack of free spins. Please note that in case you cancel any pack of freespins or a deposit part - the whole bonus with upcoming packs will be cancelled.